Privacy Policy
The plain version: Hyphælium saves a breadcrumb — the platform you used, the URL of the conversation, and the opening words of your first message (so you can find the thread again by searching the way you first asked). It does not save the rest of the conversation, the AI's replies, or anything you typed after that opening question. Your breadcrumbs are stored securely against your account — never sold, never used for anything but helping you find your way back.
Who we are
Hyphælium is an independent venture operated as a sole trader, based in Burton upon Trent, United Kingdom. If you have any questions about this policy, contact us at privacy@hyphaelium.com
What data we collect
When you save a breadcrumb from an AI conversation, the following is recorded:
- Platform — which AI service you were using (e.g. Claude, ChatGPT)
- Opening words — the opening words of your first message in that conversation, so you can find it again by searching the way you first asked
- Link back — the URL of the conversation page
- Timestamp — the date and time of the save
We do not collect the rest of the conversation, the AI's responses, anything you typed after your opening message, any files you upload to AI platforms, or any personal identifiers beyond those listed above. The conversation itself stays on the platform that created it and never passes through Hyphælium.
Where your data is stored
Your breadcrumbs are stored in Hyphælium's secure database, hosted with a GDPR-compliant provider on servers within the European Union. Access is protected by your account, which you create with an email address and password.
You never have to manage any database keys or technical credentials yourself. You sign in with your email and password, and Hyphælium's server handles everything securely behind the scenes — so the technical complexity stays with us, not you.
How your data is used
Your data is used solely to provide the Hyphælium service — displaying your breadcrumb trail in your vault and enabling you to return to past conversations. Your data is never sold, shared with third parties, used for advertising, or analysed for any purpose other than providing the service to you.
Your rights under GDPR
As a UK and EU resident you have the right to:
- Access all data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, contact us at privacy@hyphaelium.com and we will respond within 30 days.
Data retention
Your data is retained for as long as you maintain an active Hyphælium subscription. When you cancel your subscription, your data is deleted within 30 days upon request.
Cookies
The Hyphælium landing page does not use tracking cookies. To keep you signed in, Hyphælium stores a single secure login token in your browser — not cookies, and never your password.
Third party services
Hyphælium relies on a small number of trusted providers to operate the service:
- Database & hosting — to store your breadcrumbs and run the service, with GDPR-compliant providers.
- Stripe — payment processing. Privacy policy at stripe.com/privacy
- Resend — to send you service emails such as your welcome message.
None of these services receive your AI conversation content.
Changes to this policy
We will notify subscribers of any material changes to this policy by email. Continued use of Hyphælium after changes constitutes acceptance of the updated policy.
Contact
For any privacy questions: privacy@hyphaelium.com